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FAQs

Frequently asked questions

New to WHOMA? Start here. These answers explain how profiles, verification, sharing, and access work today.

General

What is WHOMA?

WHOMA gives independent estate agents one trusted profile link to share. It brings identity checks, clear professional detail, and structured collaboration into one place.

Who is WHOMA for?

WHOMA is built for independent estate agents who want to look credible from the first click. If you value quality referrals, cleaner introductions, and a stronger public profile, it is made for you.

Is WHOMA a marketplace for comparing agents?

No. WHOMA is not a price-comparison website. The focus is profile quality and trust first, with collaboration and seller access opened carefully.

Agent profiles and verification

What makes a WHOMA profile different from an agency bio page?

An agency bio is usually marketing copy. A WHOMA profile is structured and easier to evaluate: service areas, specialties, experience, readiness, and verification in one shareable page.

How does profile verification work?

After you complete your core profile, you can publish a shareable page. WHOMA verification is layered on top: badges appear only when submitted identity, activity, or evidence signals have passed checks.

How is transaction proof built on WHOMA?

The proof loop combines structured historic transaction logging, evidence review, and live activity tracking. Visibility strength improves as liquidity and engagement thresholds are met.

What exactly is WHOMA validating in Phase 1?

Phase 1 validates qualified agent density, historic transaction logging, live transaction logging, collaboration participation, meaningful 14-day interaction, and monthly active engagement.

What does profile readiness mean?

Profile readiness is your completion score. It shows what is done and what still needs attention before you publish and share with confidence.

Sharing and visibility

Can I share my WHOMA profile with clients, referrers, or collaborators?

Yes. Sharing is a core part of WHOMA. You can send your profile to clients, referrers, and collaborators as your professional link.

Why is profile sharing important on WHOMA?

One clear profile reduces back-and-forth. People can quickly understand who you are, where you work, and how you collaborate.

Collaboration and seller access

What does collaboration mean on WHOMA?

On WHOMA, collaboration means structured conversations and responses once profile trust is in place. It is designed to make fit, timing, and expectations clearer for everyone.

When does seller access open?

Seller access opens selectively as verified agent supply and moderation depth grow. This keeps quality high while the network expands.

Can homeowners join WHOMA today?

Homeowner access is currently selective. WHOMA is prioritising agent quality and trusted profile depth first.

Sign-in and access

How do I sign in to WHOMA?

Go to sign in and continue with the secure sign-in method currently shown there.

Do I need approval to access WHOMA?

You can sign in first, build your profile, and publish a shareable page. Higher-trust proof badges appear as WHOMA confirms submitted evidence.

Support and trust

How do you decide which profiles are public?

Profiles become public when the agent publishes a completed profile that meets publication standards. Verification badges are separate and appear only after WHOMA confirms evidence.

Are the example profiles and proof records real?

Some examples are clearly marked as samples so the platform stays easy to explore. Live published profiles are shown as agents publish, with verification badges added only after checks pass.

How can I contact WHOMA?

Email support@whoma.co.uk or use the contact form, and the team will route your enquiry quickly.

Need more help?

Contact support@whoma.co.uk for account, profile, verification, or collaboration support.